Contact Customer Care

As part of our commitment to assist you, our Customer Care Team continues to be available. For the safety of our associates, and in effort to help reduce the spread of COVID-19, we have transitioned our support staff to work from home during this time. Due to unexpected high contact volume, please note that our phone support is currently closed. Additionally, you may experience longer than normal wait times when contacting us via Text, Email or Chat. We appreciate your patience and thank you for your partnership while we work through this unprecedented and rapidly changing situation.

We are also experiencing some longer than anticipated delivery time frames due to our efforts to follow the government guidelines in warehousing safety practices. To get the fastest response for package tracking, please contact us via text with your order number. We appreciate your patience and thank you for your partnership while we work through this unprecedented and rapidly changing situation.

International Customer Care

How Do I Contact Sportektive.com Customer Care For An International Order?

At this time, we only offer support in English, German and French.

We currently offer International customer support via email only. 

Email

You can send an email any time with your questions and/or comments to our Customer Care Representatives.

Email: sales@sportektive.com